Situations that might require on-site support include having a server go down, issues related to power outages, natural disaster recovery, staff training or transitioning, and more. Our team is ready to assist with on-site support when needed. We'll do our best to get to your facility as soon as we can, to minimize downtime.
We are able to schedule daily, weekly, or monthly on-site visits that would allow our teams to interact on a face to face level. Our remote support documentation processes carry over to our on-site staff, which means our whole team will be knowledgeable about your environment and can speak to past issues.
When it comes to IT support, it's always advantageous to have a knowledgeable team supporting your business with a wide-range of technical expertise. Where some technical hurdles are too big for one individual IT person to navigate, our team works together to resolve even the biggest, most challenging IT problems a business might face.