"In using managed services, we're able to free ourselves from routine maintenance that needs to take place on servers and switches... I have a more fixed-cost environment that I can plan for."

"Really, from the very beginning, I could see the relationship growing. It was the relationship piece... They talk to me like I'm a real person... not [just] a small non-profit, and my business matters."

Remote Management

Our ManagedIT services team keeps an eye on your entire network, all day every day. With 24/7 monitoring, we can identify and resolve hardware issues, detect and deal with suspicious activity, and apply patches and updates - before real issues occur. We’ll keep your technology up to speed by providing effective active server monitoring, ongoing workstation support, headless device management, patch management, and implementing security best practices.

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Microsoft 365 Support

Cloud-computing has revolutionized the way we all do business, and Microsoft 365 is no exception. It offers a suite of productivity tools that are accessible from anywhere - such as Outlook, Word, Excel, OneDrive and more. Our ManagedIT team offers complete Microsoft 365 support, including initial pricing strategy, implementation, on-boarding, security & compliance advisory, training and ongoing support. We'll help you take your productivity and communication to the cloud - securely and efficiently.

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On-Site Service

To maximize cost-savings, we do as much of our ManagedIT services as we can remotely. However, along with ongoing remote management, we also provide excellent on-site support to the West Michigan area (and beyond). We’ll work with you to assess the situation and determine whether or not a tech needs to be dispatched. We have a friendly, personable team who are ready to work side-by-side in assisting you with issues, on-site. More importantly, we'll get to you quickly, usually within a few hours (not days).

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Back-up Solutions

Gone are the days of maintaining separate sets of tape drives to preserve your company’s data. And if you’re backing your data up to an external hard drive, or even to Dropbox, you are setting yourself up for disaster. In a recent report, 93% of companies without a solid disaster recovery plan, who suffer a major data loss, are out of business within one year. We can help keep your data secure and safely backed up with outstanding remote and on-site solutions, including Barracuda Backup, Carbonite and Pipeline.

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Disaster Recovery

If you are running a business, you probably don’t have time to think about all the “What ifs.” We help you plan ahead to mitigate risk and downtime that could come as a result of natural disasters, disgruntled employees, pandemics, outages, corporate sabotage, equipment failure, cybercrime, and more.

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Cyber Security

Our goal is to secure your biggest investments. Our multi-layered solutions protect not only your network infrastructure, but also your organization’s data, employees, and reputation.

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