Standard Computer Systems, INC (888) 235-6860

Managed IT Services

In today’s fast-paced technology landscape, you need a partner you can trust to manage your infrastructure. Our Managed Services team has one mission – to keep your company’s technology up and running. The goal of any company should be to grow, and that is impossible if your IT is dragging you down. Through on-site support and ongoing remote management and monitoring, we’ll keep your servers up to speed, your computers patched, your files backed up and your network secured. In the case of an emergency, we’re just a phone call away – ready to come to the rescue.

We've been meeting IT needs in West Michigan since 1980. Whether you're located in Grand Rapids, Muskegon, Kalamazoo or anywhere in between, we're ready to serve you. Contact us for more information today.

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Remote Management

Our Managed IT Services team keeps an eye on your entire network, all day every day. With 24/7 monitoring, we can identify and resolve hardware issues, detect and deal with suspicious activity, and apply patches and updates - before real issues occur. We’ll keep your technology up to speed by providing effective active server monitoring, ongoing workstation support, headless device management, patch management, and implementing security best practices.

On-Site Service

To provide you the biggest cost-savings, we do as much as we can online. However, along with ongoing remote management, we also provide excellent on-site support to the West Michigan area (and beyond). We’ll work with you to assess the situation and determine whether or not a tech needs to be dispatched. We have a friendly, personable team who are ready to work side-by-side in assisting you with issues, on-site. More importantly, we'll get to you quickly; usually within a few hours (not days).

Back-up Solutions

Gone are the days of maintaining separate sets of tape drives to preserve your company’s data. And if you’re backing your data up to an external hard drive, or even to Dropbox, you are setting yourself up for disaster. In a recent report, 93% of companies without a solid disaster recovery plan, who suffer a major data loss, are out of business within one year. We can help keep your data secure and safely backed up with outstanding remote and on-site solutions, including Barracuda Backup, Carbonite and Pipeline.

Office 365 Support

Cloud-computing has revolutionized the way we all do business, and Microsoft Office 365 is no exception. It offers a suite of productivity tools that are accessible from anywhere - such as Outlook, Word, Excel, OneDrive and more. We offer complete Office 365 support through our Managed IT Services plans, including initial pricing strategy, implementation, on-boarding, training and support. We also offer assistance with security and compliance, throughout the process. We'll help you take your productivity and communication to the cloud; securely and efficiently.

Why Standard Computer Systems?

If you've already done some digging, you probably came across several IT companies that offer MSP services in the area. So, what sets us apart?
 

  • We've been offering IT solutions to the SMB industry in West Michigan, and beyond, since 1980. It's safe to say we've seen it all along the way, and we're ready to bring that experience and expertise to your company.
  • Our team of servant leaders will help your organization not simply function, but grow and succeed. Relationship-building is the cornerstone of our business.
  • We have close vendor partnerships with many industry leaders, such as ESET, Barracuda Networks, 3CX, Meraki, Ubiquiti and more. We only bring trusted solutions and partners to the table.
  • We have a passion for working with likeminded companies and non-profit organizations, and helping them thrive.
  • We go the extra mile to make sure the works gets done the right way - every time.
  • We travel. While most of our management happens remotely, we're happy to come your way - whether your company is located in Grand Rapids, Holland, Byron Center, or anywhere else in West Michigan (or beyond).

 

How Does it Work?

First, we’ll work with you to assess your company’s existing IT situation. We’ll discuss your organizational goals, review your budget, and take a look at your existing equipment. Next, we’ll provide you with a customized Manage IT Services plan, tailored to meet your needs.

Once the plan is approved, we’ll go through the on-boarding process with you – setting up security and monitoring software on the devices included in the plan, providing training on how to communicate with our support staff, and documenting the issues we find and address.

From there, we’ll provide you with ongoing remote management, meet with you routinely to review your technology health status, make IT recommendations, and much more.

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